![]() Perhaps also have, and you wish to show text. If you experience an issue while verifying that a traditional product activation key (PAK) is converted to a Smart License, open a case in Support Case Manager (SCM).Slide components in the backdrop with video. To view Transaction Details of your conversion, click the Transaction Date hyperlink. ![]() Note: If you own multiple Smart Accounts, ensure that you select the one for which you converted the product activation key (PAK) to a Smart License from the Smart Account drop-down list. When the system returns relevant results, verify the converted product activation key (PAK) in the Source column. On the Activity tab, click License Transactions, paste the license stock-keeping unit (SKU) number to the search bar, and then press Enter. On Cisco Software Central, In the Smart Software Managersection, click Manage licenses. In the Transaction Info dialog box, click Transaction History tab, and copy the stock keeping unit (SKU) number. Step result: The system displays matching results.Ĭonfirm that the Status of your transaction is Processed. Click the blue circled chevron icon next to your transaction, and then select Get transaction information. On the Transactions History tab, click Show Filter, paste your Transaction ID in the Transaction field, and then press Enter. Note: If the system displays the Welcome To The License Registration Portal alert dialog box, you can select Do not show this message again to prevent it from being displayed again. In the Show Smart Account and Virtual Account drop-down lists, confirm that the correct respective accounts are selected. In the Traditional Licenses section, click Access LRP. Go to Cisco Software Central and log in with your account. Verifying That a Traditional PAK Is Converted to a Smart License ![]() ![]() Fulfilled PAK to a Smart License for CUCM. ![]()
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