Are you getting error messages 'TV Tuner not available' or getting a message 'Unable to locate capture filter' after installing a Windows 10 update?This is a known 'feature' of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.The latest versions of WinTV v8.5, WinTV v8 and Hauppauge Capture automatically update the Windows 10 drivers to fix this error message. If you need to manually fix this,Questions or problems? Please contact Hauppauge support at. Search for the support page of your Hauppauge product by product codeHow to find the product code of your Hauppauge product:Hauppauge product codes on WinTV internal boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.On the MediaMVP, WinTV-USB and other 'boxes', the product code is normally on a label on the bottom of the case.
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January 2023
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